Terms of Service

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

These Terms of Service constitute a legally binding agreement between you and Ugoo regarding your use of our website, mobile application, and transportation services (collectively, the "Services").

2. Service Description

Ugoo provides transportation services that connect customers with drivers via our website and mobile application. We strive to provide reliable and high-quality transportation options.

The availability of our Services may vary by location and is subject to change without notice. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time.

3. User Accounts

To use certain features of our Services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services if we suspect that the information provided is untrue, inaccurate, not current, or incomplete.

4. Payments and Fees

By using our Services, you agree to pay all fees and charges associated with your use of the Services. Fees may vary based on location, demand, promotions, and other factors.

We may change our fees at any time in our sole discretion. We will make reasonable efforts to inform you of any changes to our fee structure.

Payment processing services for users are provided by our third-party payment processors and are subject to their respective terms of service.

5. User Conduct

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks.

During rides, you agree to comply with all applicable laws and regulations and to treat drivers and other passengers with respect.

We reserve the right to refuse service, terminate accounts, and remove or edit content if we believe you have violated these Terms of Service.

6. Limitation of Liability

To the maximum extent permitted by law, Ugoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Ugoo does not guarantee that our Services will be error-free or uninterrupted, or that any defects will be corrected.

7. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of significant changes by posting an announcement on our website or by sending you an email.

Your continued use of our Services after any such changes constitutes your acceptance of the new Terms of Service.

8. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact Page.