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We recommend booking your transportation at least 24-48 hours in advance to ensure availability. For airport transfers and special events, booking 3-5 days ahead is ideal. For large events or busy seasons, we suggest making reservations even earlier.

We accept all major credit cards, debit cards, digital wallets (Apple Pay, Google Pay), and corporate accounts with approved credit. Cash payments are accepted for certain services but must be arranged in advance.

For standard reservations, cancellations made at least 12 hours before the scheduled service incur no fee. Cancellations made between 12 and 3 hours prior to service are subject to a 50% fee. Cancellations made less than 3 hours before service or no-shows are charged the full fare.

Yes, all our drivers are professionally licensed, undergo comprehensive background checks, and receive extensive training in safe driving practices, customer service, and local knowledge. They are also trained in privacy protocols for our VIP clients.